Customer Service & Order Management

Shopping Online

Through the Qind Online shop you can explore the different products crafted by our collective of designers. You are able to use our product categories, navigating through the menu or search for specific items using a particular keywords.

Once you have found what you are looking for, you can take a closer look at it simply by clicking on the image to be taken to the detailed product page where you are able to view the item in higher resolution. You will also find information about the product’s technical details, its designer, its options for customisation if it is a made-to-order item and its delivery time-scale.

If it is what you would like to get simply input the available options, the quantity you would like of the item and then add to your shopping cart.

You can continue shopping for other items or else proceed to check out.

Secure Payment

By using the Paypal service you will be able to shop Qind Design with ease, and any purchases that you make will automatically be debited from your Paypal account.

Order Management & Style Project Managers

Once your order has been completed, you will be contacted by a member of our Style Project Managers via email. Their role is to support you through your purchase and beyond. They are there to answer any questions you may have about the product you have purchase, how to wear it and any other technical information. They are also able to assist in how you can incorporate the new item into your current wardrobe.

As a collective of designers offering made-to-order services, delivery timings of individual items in single order may differ. Each product is also shipped directly from the workshops of our designers directly to you.

At the completion of your purchase, your dedicated Style Project Manager will inform you of the estimated delivery timings for each item in your order. They will keep you informed of an delays and will work to mitigate any inconvenience to you.

Once purchased goods have been received, we encourage our clients to contact their Style Project Manager for any issues including returns.

Your dedicated Style Project Manager is there to assist you through the life-time of the product, so do feel free to contact them at any point in time.