Terms & Conditions

Qind Design & Qind LTD

Qind Design is wholly owned by Qind LTD. All the qinddesign.com transactions are processed through Qind LTD’s payment gateways with order processing be completed via our suppliers. All support queries are processed through a dedicated service at Qind LTD.

Age of consent

By purchasing products from qinddesign.com you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, qinddesign.com is not obliged to accept your order.

Contract Formation

Orders made through qinddesign.com are subject to acceptance and availability. Qinddesign.com may choose at any time to cancel your order.

No contract will officially exist between yourself and qinddesign.com until your parcel has been despatched.

Qinddesign.com provides a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details.

Data Protection

Qinddesign.com is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Privacy Policy

We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent.

Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or writing to our address.

We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems.

Secure Payment

We pride ourselves in offering a secure and safe online shopping service. That’s why we use trusted payment processors like Paypal to take payment. You can be sure your details are safe at all times this way.

Returns

We do accept returns but you must follow the guidelines below:

Returns are free from anywhere in the UK and Internationally at our standard shipping rates.

Faulty Goods – You must let us know within 36 hours of receiving the good that is faulty and you must make contact via email before posting anything. 
First send an email to us at info@qinddesign.com with ‘Faulty Item Return’ in the title. This is because we may ask you to send it directly to a supplier to speed the process of you receiving a replacement or credit. If you send it directly to us and don’t make contact you may dramatically delay the process of receiving a replacement.

We will always bear the cost of replacement including delivery if the good is faulty.

Unwanted Goods – Unwanted items can be returned within 28 days of the invoice date, unused and in its original condition.

First send an email to us at info@qinddesign.com with ‘Unwanted Item Return’ in the title. Please state in the email the reason why you are returning the item and when we can expect to receive it.

Please allow 7 working days transit time for your return to reach us. Please allow up to 21 days for postal returns to be processed.

Customised/Personalised Made-To-Order Goods – Please Note that our Return Policy as outlined above does not apply to customised or made-to-order products that have been personalised (i.e. Monogramed) and are not otherwise defective as per their intended purpose and use.

Discount offers and Voucher Codes

Qind Design has the right to end offers at any time.
In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes can not be added together.

Disclaimer

Qinddesign.com website is ‘as is’ and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.

All goods sold through this site are sold as ‘accessories & Smart Casual Wear.’ The vendor, qinddesign.com, cannot be held responsible for any injury caused by improper use.

Due to the unique nature of some products shown on this website may vary slightly from the images displayed from time to time. This includes slight variations in the patterns and colours of the prints used. We do not accept returns for such variations of goods ordered.

Qind Design cannot be held responsible for errors or interruption on the website.

In addition, Qind Design makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Qind Design website or the information or content included in this site.

This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.

Use of Qinddesign.com

In connection with the use of this website, in no event will Qind Design be liable:

for losses that were not foreseeable to both parties when the contract was made

for losses that were not caused by any breach on the part of the supplier

for business losses and/or losses to non consumers

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

External websites

Qinddesign.com is not responsible for the content of external websites linked from qinddesign.com, this includes but it not limited to the links in the footer section and main menu.

Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Qinddesign.com reserves the right to amend these terms and conditions from time to time.

Copyright

Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Qinddesign.com.

Acceptance of terms and conditions

Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.